MyJio FAQ

How to track the status of my order for a new Jio connection?
Click here to track the order status of your new Jio connection.

You can also track the order status on the MyJio app.

  1. Log in to the MyJio app
  2. Tap on 'Menu' and select 'Jio Care: Help & support' or tap on ‘JioCare’ from account summary section
  3. Tap on Track order
Alternatively, you can SMS your Jio number or Order number to 6000060000 to know the status of the order through SMS.
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