Frequently Asked Questions

What is JioPhone2? How is it different from existing JioPhone?
Steps for order JioPhone 2 on jio.com/MyJio
- Visit Jio.com website
- Select JioPhone 2
- Enter Pincode
- Proceed to checkout
- Enter your personal details like Name, email id and mobile number
- Select the desired Payment option
- Pay Rs.2999/- amount
- You will receive an Order confirmation notification (email/sms)

Where can I get the JioPhone2? How can I buy JioPhone2?
Steps for order JioPhone 2 on jio.com/MyJio
- Visit Jio.com website
- Select JioPhone 2
- Enter Pincode
- Proceed to checkout
- Enter your personal details like Name, email id and mobile number
- Select the desired Payment option
- Pay Rs.2999/- amount
- You will receive an Order confirmation notification (email/sms)
• Customer can do a video call i.e JioVideoCall to JioVideoCall (this means video calling is from JioPhone user to JioPhone user)
• Customer can also make a video call from JioVideoCall to JioChat (hence, JioPhone user can make a video call to smartphone user, provided smartphone has JioChat in it)
• JioPhone to JioChat video Call is supported by Andriod & iOS
• Customer needs to make sure that the person to whom he/she is attempting a Video Call, his/her contact should be saved in the JioPhone Phonebook
• For initiating a video call, locate the JioVideoCall app and invoke the same
• Customer will see two tabs, namely “recent” & “contacts”
• Using navigation keys, customer can choose the contact to be Video outcalled and initiate the Video Call using the centre button

How can I make a video call using my JioPhone2?
• Customer can do a video call i.e JioVideoCall to JioVideoCall (this means video calling is from JioPhone user to JioPhone user)
• Customer can also make a video call from JioVideoCall to JioChat (hence, JioPhone user can make a video call to smartphone user, provided smartphone has JioChat in it)
• JioPhone to JioChat video Call is supported by Andriod & iOS
• Customer needs to make sure that the person to whom he/she is attempting a Video Call, his/her contact should be saved in the JioPhone Phonebook
• For initiating a video call, locate the JioVideoCall app and invoke the same
• Customer will see two tabs, namely “recent” & “contacts”
• Using navigation keys, customer can choose the contact to be Video outcalled and initiate the Video Call using the centre button
• MyJio
• JioSaavn
• JioTV
• JioCinema
• JioXpressNews
• JioVideoCall
• JioPay
• JioGames
Apart from the above apps, you can download apps which are part of the JioStore

What are the apps that are available on JioPhone2?
• MyJio
• JioSaavn
• JioTV
• JioCinema
• JioXpressNews
• JioVideoCall
• JioPay
• JioGames
Apart from the above apps, you can download apps which are part of the JioStore