In-Flight Internet Connectivity Prepaid Recharge Packs

Frequently Asked Questions

IR - In-Flight Pricing
How to activate In-Flight

What are the benefits/entitlements of the Jio In-Flight Packs?

Do I have to activate IR service to be able to use In-Flight services?

I am an In-Flight Pack user, will I be charged for incoming messages while on In-Flight?

What happens if my In-Flight Pack gets expired?

Will I be charged for incoming calls while using In-flight service?

I have recharged with an In-Flight Pack. Which all outgoing voice calls I can make?

I have recharged with an In-Flight Pack, when will the pack validity start?

I am a Postpaid customer, can I buy prepaid In-Flight pack?

What is International roaming In-Flight service?

How can I use Jio IFC Packs and the steps activate IFC Packs?

Can I recharge with the IFC Packs after reaching another country?

What is the Data speed I will get in the IFC Packs?

Can I use IFC Packs while the plane is in Indian Airspace?

In which all Airlines I can use Jio IFC Packs?

In below given Airlines, you can use Jio IFC Packs. Data and SMS services are available in all Airlines. However, voice services are available in select Airlines.

All services = Voice, SMS and Data

#	Partner Airlines	Airports Served	Services Enabled
1	Aer Lingus	Scheduled transatlantic routes between Ireland and Orlando, Chicago, Boston, San Francisco, Washington DC, Newark, Los Angeles, Miami, Seattle, New York and Toronto.	Data and SMS
2	Air Serbia	AeroMobile services are available on flights from Air Serbia’s Belgrade hub to New York.	All Services
3	Alitalia	New Delhi AeroMobile services are available on international flights, to destinations including New York, Miami and South America from Alitalia’s hub airports Milan and Rome	All Services
4	Asiana Airlines	Asiana Airlines’ in-flight mobile phone network is available on flights from its Seoul hub to China, Japan, Philippines, Singapore and the United States.	SMS and Voice No Data
5	Biman Bangladesh Airlines	New Delhi; West Bengal AeroMobile services on selected flights to global destinations from its Dhaka hub	All Services
6	Cathay Pacific	Connected flights will depart from Cathay Pacific’s Hong Kong hub to destinations including Bangkok, Singapore, Osaka and other long-haul destinations.	Data and SMS
7	Egypt Air	New Delhi EgyptAir offer AeroMobile services on selected flights to Europe, USA, Canada, South Africa and Asia.	All Services
8	Emirates	New Delhi; Bangalore; Chennai; Mumbai and more AeroMobile is available on over 300 flights every day, to and from Dubai.	All Services
9	Etihad Airways	New Delhi; Bangalore; Chennai; Mumbai and more AeroMobile services are available on flights to and from Abu Dhabi. The services are subject to airline scheduling, and cannot be guaranteed, please check onboard announcements for connectivity options on your flight.	All Services
10	Euro wings	Connected flights will depart from EuroWing’s German hub in Cologne, travelling to destinations including Cuba, Phuket, Dubai and Barbados.	All Services
11	EVA Air	AeroMobile services are available on flights to and from Taipei, New York, Los Angeles and Vietnam.	Data and SMS
12	Kuwait Airways	New Delhi; Mumbai The service is available on flights from Kuwait International Airport to various long-haul destinations.	All Services
13	Lufthansa	New Delhi; Bangalore; Chennai; Mumbai Lufthansa serves routes worldwide from their Munich and Frankfurt hubs.	Data and SMS
14	Malaysia Airlines	Mumbai Malaysia Airlines operate its connected A350 aircraft on flights to and from London Heathrow, Japan (Narita International Airport) and Hong Kong from their hub in Kuala Lumpur.	All Services
15	Malindo Air	New Delhi; Bangalore; Chennai; Mumbai and more AeroMobile services are available on flights to and from Malaysia, Indonesia, Thailand, India, Nepal and Bangladesh.	All Services
16	SAS Scandinavian Airlines	SAS operates connectivity services on domestic Scandinavian routes and long haul flights to the USA, Hong Kong, China and Japan	All Services
17	Singapore Airlines	New Delhi; Mumbai AeroMobile services are available on routes to and from Singapore including London Heathrow, Hong Kong, Australia and Tokyo	Data and SMS
18	SWISS	Swiss operates connectivity services on domestic Scandinavian routes and long haul flights to the USA, Hong Kong, China and Japan	All Services
19	TAP Air Portugal	Scheduled routes to South and Central America including; Brazil, El Salvador and Mexico.	Data and SMS
20	Turkish Airlines	New Delhi; Mumbai; Chennai The service is available on flights from Turkish Airlines Istanbul hub to various long-haul destinations.	Data and SMS
21	Uzbekistan Airways	Uzbekistan Airways offer AeroMobile services on selected flights to destinations including Europe, Asia and USA	All Services
22	Virgin Atlantic	New Delhi The service is available on selected flights from Manchester and London Heathrow	All Services

What if I am unable to use data services In-flight?

How do I make calls when in flight, and having IFC Packs activated?

Browse all FAQs

Offer name	In-Flight Pack – Rs. 499	In-Flight Pack – Rs. 699	In-Flight Pack – Rs. 999
MRP	Rs. 499	Rs. 699	Rs. 999
Pack Type	Hybrid pack	Hybrid pack	Hybrid pack
Pack Entitlement	Data - 250 MB Outgoing calls - 100 mins SMS - 100 SMS Please note that usage entitlements applicable only for In-Flight Packs	Data - 500 MB Outgoing calls - 100 mins SMS - 100 SMS Please note that usage entitlements applicable only for In-Flight Packs	Data - 1 GB Outgoing calls - 100 mins SMS - 100 SMS Please note that usage entitlements applicable only for In-Flight Packs
Validity	1 day*	1 day*	1 day*
Incoming calls	In-Flight incoming calls are not allowed on this pack	In-Flight incoming calls are not allowed on this pack	In-Flight incoming calls are not allowed on this pack
Beyond Entitlement	In-Flight usage not allowed You can recharge with additional pack to get the In-Flight Pack entitlement	In-Flight usage not allowed You can recharge with additional pack to get the In-Flight Pack entitlement	In-Flight usage not allowed You can recharge with additional pack to get the In-Flight Pack entitlement
*1 day is 24 hours, starting from 1st usage in the plane. Incoming SMS are allowed

In-Flight Connectivity Packs

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