Frequently Asked Questions

What’s is JioPhone Gift Card? 
  • ‘JioPhone Gift Card’ is a convenient gifting solution. It’s a perfect opportunity to give your loved ones, family and friends, a ‘Digital Freedom’ at just Rs 1095.
  • You can use the gift card to purchase a JioPhone under JioPhone Monsoon Hungama Offer at nearest Jio Store/ Reliance Digital Store.
  • Once Gift Card is used, purchase amount is deducted automatically from the card balance. If the amount is spent completely, then you can either dispose of the card or retain it as a memento!
Where can I buy JioPhone Gift Card? 
  • You can buy JioPhone Gift card online on Jio.com or at your nearest Reliance Fresh, Reliance Smart, Reliance Digital, MyJio Stores, Partner stores across India.
What all modes of payments are acceptable to buy the JioPhone Gift Card? 
Modes of payments accepted are: Credit Card, Debit Card, JioMoney and Paytm.
How & where can I use JioPhone Gift Card? 
  • You can use this Gift card to pay Rs. 1095 for JioPhone Monsoon Hungama Offer at your nearest MyJio Store or Reliance Digital Store.
How will I receive the delivery of JioPhone Gift Card? Will I be informed when my JioPhone Gift Card is shipped?  
  • JioPhone Gift Card will be Home delivered to you via courier as per standard delivery timelines provided on Jio.com website
  • Yes, you will be notified via email/SMS when your JioPhone Gift Card is shipped.
Is the gift card pre-activated or needs to be activated before use? Is there a secret pin required for transacting on the gift card ?  
  • The gift cards are pre-activated, loaded with Rs 1095 and can be used readily.
  • No pre-requisites required for using the gift card.
  • There is NO need for a secret pin for transacting on the gift card.
Whom should I contact in case of any query related to JioPhone Gift Card?  
  • For JioPhone Gift Card related queries, balance check, transaction details: Please contact our Toll Free number: 1800-102-7382 Or 022-40176400 (STD charges apply)
  • For Order to delivery related queries, please contact our Toll Free number: 1800-893-3399 or write to us at shop@jio.com
  • For JioPhone Monsoon Hungama offer related queries, please contact our Toll free number:1800-889-9999

Terms and conditions