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Dear Jio family,

Due to the undergoing regulatory policy changes for mobile-call-related charges, Jio is compelled to recover IUC charge for NON-JIO mobile voice calls. 

With effect from your next recharge, post 10th October, all calls to NON-JIO mobile numbers will be charged at 6 paise/minute.

You will have the option to select a suitable IUC TOP-UP voucher starting at Rs 10, that can be used to make such non-Jio calls. This recovery of IUC will continue only until the IUC charge is made zero by TRAI.

To compensate our customers for the cost of these additional IUC top-ups, we will offer additional 1 GB of data for every 10-rupee spent, ABSOLUTELY FREE.

You also have the option to recharge with earlier packs for next 30 days by visiting jio.com.

All Jio to Jio calls continue to be FREE. To continue enjoying the benefits of free calling, you may invite others to our Jio family.

Thank you for your support and belief in Jio.

Team Jio

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Frequently Asked Questions

What is IUC?  
Interconnect Usage Charge or IUC is a cost paid by one mobile telecom operator to another, when its customers make outgoing mobile calls to the other operator’s customers. These calls between two different networks are known as mobile off-net calls. IUC charges are fixed by Telecom Regulatory Authority of India (TRAI) and are currently at 6 paise / minute.
Why is Jio charging me 6 paise per minute for offnet mobile calls? 
Let us understand this issue in detail:
  • TRAI, has repeatedly since 2011, affirmed its stance that the IUC charges would be brought down to Zero and in 2017, it decided that the IUC charges for mobile calls will be ZERO from 1st January 2020. However, TRAI has now extended the implementation date of ZERO IUC to 1 January 2021.
  • Jio has always represented to TRAI for implementing ZERO IUC regime, as this will be pro-consumer, however, these representations have not been accepted.
  • Relying on the TRAI’s original stance, Jio continued to offer free voice to its customers. However, as the IUC now has been extended, Jio is constrained to continue charging for calls made to other mobile operators at the prevailing IUC rate of 6 paise / minute through IUC top-up vouchers till such time that TRAI moves to Zero IUC regime. Presently, this date is 1st January 2021.
  • Nevertheless, Jio stands firm on its commitment to offer the highest value to its customers, and there is no 6 paise charge on:
    • all Jio to Jio calls;
    • all incoming calls;
    • Jio to landline calls; and
    • calls made using WhatsApp or FaceTime and similar platforms.
  • Additionally, Jio will provide additional data entitlement of equivalent value to the IUC top-up voucher. This will ensure no increase in tariff for customers.
  • Further, in order to increase customer convenience, Jio has also introduced All in One 4g plans, which provide sufficient free minutes to non-Jio mobile numbers to meet user’s requirements.
When will this 6 paise charge for non-Jio mobile calls end? 
Jio assures its 35 crore customers that the 6paise / minute charge on outgoing off-net mobile calls shall continue only till the time TRAI abolishes IUC, in line with its present regulation.
Why should I take an IUC Top-Up? Is it mandatory? 
a. No, opting for a top-up is not mandatory
b. You need to do a top-up only if you want to make an outgoing non-Jio mobile call
c. All other domestic connectivity services do not entail any additional charge
What is the validity of this IUC Top-Up? 
a. To ensure our customers remain the beneficiary of every tariff & scheme, the IUC top-up pack does not have any validity
b. That is, you can top-up your account and retain this balance till you want
c. This balance gets deducted only when you make an outgoing non-Jio mobile call or any other relevant service