Online Shopping FAQ

Money has been deducted from my account but website shows ‘Transaction Failed’. What do I do?
If the amount has been deducted from your account but your transaction has failed, the bank will automatically reverse the amount to your account. It may take 3 to 10 working days for this amount to reflect in your account, depending on your bank.
In case it has been more than 10 days and your amount is still not reflecting in your account, we advise you to get in touch with your bank.
Was this helpful for you?

Still need to discuss something?

Chat with JioCare
Chat with JioCare
Ask anything about Jio
Contact us
Want to talk? Call now