Online Shopping FAQ

The order status says that my device has been delivered, but I did not receive it. What should I do?
In case your item/items have not arrived and the order status has been updated as ‘Delivered’, here's what you should do:
  • Check whether your delivery address is mentioned correctly
  • Check the tracking information of the items
  • Enter your Order ID on the website of our delivery partner (courier) and track the status
If you are still unable to trace your order, please register a complaint with us on our toll-free E-commerce Helpline Number 1800 893 3399.
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