JioFiber FAQ

I am on a JioFiber 999 plan. Can I change my JioFiber plan to 399/ 699?
Your current 999 plan entitles you for Absolutely Free 4K Jio STB device and Complementary access to Premium OTT Apps, 550+ Channels in 15+ Languages and 7 Days access to your favourite program.
 
You can still get the benefits of unlimited broadband and unlimited entertainment by doing a bill plan change to 399 and 699 variants bundled with premium content.
 
In case you still wish to change your plan to 399/699 broadband only plans, you need to place request to return your Jio STB on Jio Customer Care.
 
Please note, if you downgrade from 999 plan to 399/699 plan, your speed will reduced from 150 Mbps to 30 (399 plan)/ 100 (699 plan) Mbps.
 
Once your device is picked by a Jio technician you can visit MyJio/jio.com to place your Bill plan change request to 399 or 699 plan.
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