Terms and Conditions

Jio Emergency Data Loan Offer
  • By availing the emergency loan for data vouchers, the customer agrees to following terms & conditions.
  • Emergency loan for data vouchers of Rs.15 each, providing 1 GB high speed data, is being made available by Reliance Jio Infocomm Limited (RJIL) to Jio smartphone prepaid subscribers, at its own discretion.
  • The emergency data loan facility is being extended to the subscribers to tide over their data requirements, at the times when they are unable to recharge. RJIL reserves all rights to discontinue this facility at any time, at its own discretion.
  • The data vouchers on emergency loan are available only on expiry of the data limit under a valid recharge plan to Jio subscribers.
  • One subscriber can opt for maximum of 5 Emergency loan data vouchers of Rs. 15 each, at a time. The subscriber is required to make payment against the vouchers as soon possible.
  • Post reaching the maximum limit of 5 vouchers, the subscriber will be required to make payment against the loan of data vouchers to avail the facility again.
  • By availing the data loan facility, the subscriber is entering into a contractual obligation to repay the loan amount. Accordingly, the customer is requested to clear the pending amount before disconnecting the services or porting out to other service providers.
  • In case of non-payment, RJIL reserves the right to recover the loan amount, as and how it deems fit.
  • The data loan voucher facility can be availed through a single click on the self-care app MyJio and on SMS sent to you on expiry of data quota.
  • The customer can repay the loan amount through MyJio and re-enjoy emergency data loan offer.
  • Unused data will be forfeit at the time of main plan expiry. Data rollover option not available.
  • RJIL reserves the right, at its sole discretion, to modify these Terms & Conditions or any part thereof at any time without prior notice, if so required in view of business exigencies and/or guidelines issued / amended by TRAI, Department of Telecom (DOT) and/or such other statutory agency. The changes in terms and conditions will be available on our website www.jio.com and MyJio app.
  • These terms and conditions are in addition to CAF terms and conditions and Jio Prime terms and conditions