Services
Smart Generator Monitoring Solution
Services
JioThings Smart Genset Monitoring solution is a cost-effective solution for OEMs, institutional customers, retail chains, townships and buildings. The 4G enabled telemetry device is powered using edge algorithms for computing energy and fuel consumption to save up to 30% operational expenditure.
It supports integration with fuel sensors, energy meters, control panel and controller along with other sensors. Scalable & secure cloud application empowers customers to monitor thousands of diesel generators in a single dashboard with details on operational efficiency, alerts on fuel pilferages, compromised generators, tampering along with a host of other features.
Network Architecture
What You Get
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Fuel Monitoring
Save up to 30% on fuel spends by monitoring the exact amount of fuel filled, removed and consumed -
Reduced Downtime
24 X 7 monitoring of critical parameters ensures predictive maintenance and reduces chances of failures substantially -
Improved Efficiency
Get instant alerts about generators running on idle loads and monitor efficiency (energy output) against fuel consumption -
Operational Hours Monitoring
Electronic logging of operational hours to avoid billing related issues (applicable for rental Gensets) -
Reporting and Analytics
Access to intuitive user interface with comprehensive reporting and visualizations. Alerts and notifications help ‘Managing by Exception’ -
Location Monitoring
4G enabled telemetry device is embedded with GPS chip, ensuring that rental Gensets can be tracked, thus preventing misuse, abuse and thefts -
Centralized and Remote Monitoring
Single dashboard to monitor several DG sets at multiple locations. Cloud platform based performance tracking of every DG set -
Alerts and Notifications
Get real time alerts and notifications for low fuel/ fuel theft/ tampering to ensure up time of gensets -
24x7 Assisted Care
Ready to service your needs at all times
Fuel Monitoring
Save up to 30% on fuel spends by monitoring the exact amount of fuel filled, removed and consumed
Reduced Downtime
24 X 7 monitoring of critical parameters ensures predictive maintenance and reduces chances of failures substantially
Improved Efficiency
Get instant alerts about generators running on idle loads and monitor efficiency (energy output) against fuel consumption
Operational Hours Monitoring
Electronic logging of operational hours to avoid billing related issues (applicable for rental Gensets)
Reporting and Analytics
Access to intuitive user interface with comprehensive reporting and visualizations. Alerts and notifications help ‘Managing by Exception’
Location Monitoring
4G enabled telemetry device is embedded with GPS chip, ensuring that rental Gensets can be tracked, thus preventing misuse, abuse and thefts
Centralized and Remote Monitoring
Single dashboard to monitor several DG sets at multiple locations. Cloud platform based performance tracking of every DG set
Alerts and Notifications
Get real time alerts and notifications for low fuel/ fuel theft/ tampering to ensure up time of gensets
24x7 Assisted Care
Ready to service your needs at all times
Jio Advantage
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Pan India 4G LTE Connectivity
Jio’s 4G network is available Pan India and covers 95%+ census population -
One-Stop Solution
Get everything from hardware, connectivity, IoT cloud platform to installation and after sales services -
Accessories
Accessories include fuel sensor and door sensor for Genset status monitoring and energy meters for monitoring the energy output -
Telemetry Device
Ruggedized IoT telemetry device with IP65 enclosure. Features include GPS, general purpose IO’s for sensor inputs, serial port communication and edge computing processing
Pan India 4G LTE Connectivity
Jio’s 4G network is available Pan India and covers 95%+ census population
One-Stop Solution
Get everything from hardware, connectivity, IoT cloud platform to installation and after sales services
Accessories
Accessories include fuel sensor and door sensor for Genset status monitoring and energy meters for monitoring the energy output
Telemetry Device
Ruggedized IoT telemetry device with IP65 enclosure. Features include GPS, general purpose IO’s for sensor inputs, serial port communication and edge computing processing
Related Products
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NB-IoT powered solution that helps eliminate energy thefts and improve power management -
Smart Street Lighting
Monitor, control and manage lights using Jio IoT platform for secure and scalable Street Lighting Solution -
Smart Fleet Management
End-to-end vehicle telematics and monitoring solutions bundled with new age analytics, critical alerts and business reporting services -
Smart Connected Coolers
NB-IoT powered solution that ensures temperature compliance, eliminates energy thefts and optimizes performance
FAQs
What is Smart Genset Monitoring solution?
Smart Genset Monitoring solution gives a 360° overview of the DG sets, that helps to save on fuel costs, increase the overall operational efficiency and ensure minimized downtimes of the DG set.
What are the components involved in the smart DG monitoring solution?
Jio’s solution provides end-to-end that includes telemetry device, pan India connectivity, platform services, API services, and telematics portal.
Fuel sensor, energy meters and any other sensors are treated accessories are also offered.
How is Jio’s solution different from those available in the market?
Jio is a one-stop-shop for all components including hardware, nationwide connectivity, IoT platform installation and after sales services. While you focus on your core business, we ensure that your gensets are operational 24x7 using our IoT solution.
I already have a web application, can I use Jio’s hardware and IoT platform?
Yes, you can use Jio’s hardware and IoT platform. We also have combo packages that bundle hardware, connectivity and cloud APIs. We provide all the necessary assistance and support for integrating Jio’s cloud APIs to the partners’ portal.
Does the solution work with existing or retrofit generators?
Yes, the solution works perfectly with retrofit generators. JioThings telemetry devices are compatible any type of generators irrespective of their make and models.
Do I need one SIM card per DG set?
Yes, each DG monitoring device set will be powered using eSIM for connectivity to the network.
Does Jio's DG monitoring solution work for both mechanical and electronic engines?
Yes, our solution works on both mechanical and electronic engines.
What does cloud infrastructure do?
The cloud based platform provides services that collate, manage, analyze the data and present it on the web based portal and mobile app.
How can the solution be deployed?
Jio offers a pre integrated ready to use solution that is easily deployable. Majority of the components can be self-installed and offers zero touch provisioning.
Is LTE coverage available pan India?
Yes, Jio being the largest network provider in the country, LTE is available pan-India and as of today covers 97%+ census population.
How can I opt for the service ?
You can register your interest by calling us at 1800 8899 555, filling a form on jio.com/business or writing to us at business@jio.com
What documentation is required from the customer to get onboarded?
Following are the list of documents required:
i. PAN card copy (Require to create the customer code in Jio systems)
ii. Purchase Order with List of locations with address and contact duly signed and stamped
iii. Proof of Identity of Authorized Signatory
iv. GST certificate copy of the state where the delivery will happen (can be multiple state copies in case of multiple delivery locations*)
v. Duly filled and signed Customer Application Form (CAF)
vi. Relationship document as MOA stating that the person is an Authorised Signatory
vii. All documents stamped with company seal & self-attested by Authorized Signatory
Note*: If there are multiple delivery locations, then both customer and billing team will share multiple GST copies corresponding to each state of delivery location.
What documents can I submit as proof of address of the organization?
Please click to view the documents that can be accepted as proof of address for the organization.
What is difference between billing address and installation address?
Billing address is the one on which you would receive the physical bills and installation address is the location where service is being offered or initiated.
What documents are required as proof of identity of the organization ?
Please click to view the documents that can be accepted as proof of identity for the organization.
What documents are accepted as proof of authorization for authorized signatory of the organization?
Listed below are the documents accepted as proof of authorization for authorized signatory of the organization:
| Sr. No | Type of Document (Proof of Authorization for Authorized Signatory of the Organization) |
|---|---|
| 1 | Memorandum of Association |
| 2 | Power of Attorney (along with linkage proof) |
| 3 | Board Resolution with letter of authority on organization’s letter head Signed by Company Secretary |
| 4 | Board Resolution with letter of authority on organization’s letter head (along with linkage proof if signed by any person other than CS) |
| 5 | Certificate from Bank certifying the person as Authorized Signatory |
| 6 | Proprietorship Deed |
| 7 | Partnership Deed |
| 8 | GST certificate having name/designation of the Authorized Signatory |
| 9 | Any document issued by Government authorities establishing the authorization of AS e.g. Shop & Establishment Certificate, Labour Certificate, EXIM Certificate |
| 10 | Self-Authorisation on Govt letterhead |
What documents are accepted as proof of personal identity of authorized signatory for the organization ?
Please click to view the documents that can be accepted as proof of personal identity for authorized signatory for the organization.
What documents are required to be submitted along with the Customer Application Form (CAF) for KYC?
- (POA) Proof of address of the organization
- (POI) Proof of identity of the organization
- Proof of Authorization for Authoried Signatory for the organization
- (POI) Proof of personal identity of Authorized signatory
- Customer undertaking on logical partitioning
What documentation is required from the customer to get onboarded?
Following are the list of documents required:
i. PAN card copy (Require to create the customer code in Jio systems)
ii. Purchase Order with List of locations with address and contact duly signed and stamped
iii. Proof of Identity of Authorized Signatory
iv. GST certificate copy of the state where the delivery will happen (can be multiple state copies in case of multiple delivery locations*)
v. Duly filled and signed Customer Application Form (CAF)
vi. Relationship document as MOA stating that the person is an Authorised Signatory
vii. All documents stamped with company seal & self-attested by Authorized Signatory
Note*: If there are multiple delivery locations, then both customer and billing team will share multiple GST copies corresponding to each state of delivery location.
What documents can I submit as proof of address of the organization?
Please click to view the documents that can be accepted as proof of address for the organization.
What documents are required as proof of identity of the organization ?
Please click to view the documents that can be accepted as proof of identity for the organization.
What documents are accepted as proof of authorization for authorized signatory of the organization?
Listed below are the documents accepted as proof of authorization for authorized signatory of the organization:
| Sr. No | Type of Document (Proof of Authorization for Authorized Signatory of the Organization) |
|---|---|
| 1 | Memorandum of Association |
| 2 | Power of Attorney (along with linkage proof) |
| 3 | Board Resolution with letter of authority on organization’s letter head Signed by Company Secretary |
| 4 | Board Resolution with letter of authority on organization’s letter head (along with linkage proof if signed by any person other than CS) |
| 5 | Certificate from Bank certifying the person as Authorized Signatory |
| 6 | Proprietorship Deed |
| 7 | Partnership Deed |
| 8 | GST certificate having name/designation of the Authorized Signatory |
| 9 | Any document issued by Government authorities establishing the authorization of AS e.g. Shop & Establishment Certificate, Labour Certificate, EXIM Certificate |
| 10 | Self-Authorisation on Govt letterhead |
What documents are accepted as proof of personal identity of authorized signatory for the organization ?
Please click to view the documents that can be accepted as proof of personal identity for authorized signatory for the organization.
What documents are required to be submitted along with the Customer Application Form (CAF) for KYC?
- (POA) Proof of address of the organization
- (POI) Proof of identity of the organization
- Proof of Authorization for Authoried Signatory for the organization
- (POI) Proof of personal identity of Authorized signatory
- Customer undertaking on logical partitioning
What is difference between billing address and installation address?
Billing address is the one on which you would receive the physical bills and installation address is the location where service is being offered or initiated.
How can I raise the complaint?
Please login to Self-Care portal for self-troubleshooting procedure associated with your query. In case your issue is not resolved, you may call at 1800 891 8911 or write an email at enterpriseIoTcare@jio.com
What features can I view in self-care portal?
All reports, billing details, service status, intelligent routing can be configured or viewed via the Self-Care portal.
Where can I raise a request for additional services or for change of plan?
Login to your Self-Care portal to add value-added services or change requests, view and create a service ticket for the desired query or seek pre-sales support.
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Kindly clear your browser history and try again. For better user experience, please check if you are using these browser versions i.e. Chrome 1.0 or higher and Internet explorer 7 or higher.
What is the billing cycle for this service and how is it charged?
The user will be billed for monthly subscription plan for connected genset services. Additionally, there will be one time charges for devices, sensors and costs associated with service installation.
What happens to service if I fail to make the payment within the stipulated period?
To ensure service continuity, you need to make the payment within the stipulated time period. However, due to any unfavourable circumstances, if you are not able to pay, you are advised to intimate your relationship manager or customer care desk for the expected delay. Jio will then ensure service continuity until the committed date of payment by you. Further delay will lead to the discontinuity of service.
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