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MyJio

Gateway to Digital Life

The all new MyJio app, your entry to the digital world.
Now with a more user-friendly and intuitive design.

  • Available for : Mobile
  • Download My Jio App for iOS
  • Download My Jio App for Android
Brought to you by Reliance Jio Digital Services Pvt. Ltd.

Manage your Jio account & services

Check your balance & validity easily. Link & manage multiple Jio accounts for your friends and family.

Manage your Jio account & services

My Jio App - Manage your Jio account & services

Check your balance & validity easily. Link & manage multiple Jio accounts for your friends and family.

Important actions - a click away

Take control of your data usage by tracking data balance in real time.

Important actions - a click away

My Jio App - Invite your friends to Jio Digital Life

Get notifications on when to recharge, alerts on low data balance, due bills and expired plans.

My Vouchers – Recharge made easy

Buy, store and transfer voucher(s) in digital format. Recharge vouchers with a single click, at any time.

My Vouchers – Recharge made easy

My Jio App - Help & Support

Buy, store and transfer voucher(s) in digital format. Recharge vouchers with a single click, at any time.

Jio SIM at your doorstep

Say goodbye to long queues, get your Jio SIM at your doorstep with our ‘Home Delivery’ option.

* Offer available in below mentioned cities

Jio SIM at your doorstep

My Jio App - Jio SIM at your doorstep

Say goodbye to long queues, get your Jio SIM at your doorstep with our ‘Home Delivery’ option.

* Offer available in below mentioned cities

Help and Support

Get answers to most of your queries by using a comprehensive list of FAQs or simply get connected to our JioCare experts.

Help and Support

My Jio App - Help & Support

Get answers to most of your queries by using a comprehensive list of FAQs or simply get connected to our JioCare experts.

Bouquet of Jio apps

Install and access Jio apps with MyJio.

Bouquet of Jio apps

My Jio App - Bouquet of Jio apps

Install and access Jio apps with MyJio.

Testimonials

09 SEPT 2017Chetan Rangbhal Jio Plans review - Chetan Rangbhal

The app has a great design and all features are available at a single click! It’s clean and simple.

11 SEPT 2017Dalee Davis Jio Plans review - Dalee Davis

The all new design rocks! I get to see all the offers on Jio at one place. Everything in one screen.

12 SEPT 2017Sayali Kale Jio Plans review - Sayali Kale

I can link all my Jio numbers without manually entering them, as MyJio already knows the numbers linked to my Aadhaar.

15 SEPT 2017Soniya Patwa Jio Plans review - Soniya Patwa

Love the new design! Got to know my recharge is due as soon as I opened the app.

Frequently Asked Questions

What is MyJio app and what can I use it for? 

MyJio is a gateway to digital Life. Using MyJio app you view your high speed data balance, choose from a range of plans to recharge your number and manage your account. You can also view your active 4G plan along with validity, check usage details for your calls, messages & data, generate detailed statements for up to 6 months, locate nearby stores or JioNet hotspots, update registered mobile number or email ID, get support from FAQs, Jio experts or raise & track service requests through 'JioCare'.

If you have multiple Jio services, you can link them to a single log-in using 'Link a New Account' feature.

Note: To login in MyJio app, you just need to tap on MyJio App icon to auto login or If you are not using Jio SIM in your device, login using OTP (One Time Password) or by entering Jio ID and password.

How do I access MyJio? 

You can download MyJio app from Play Store or App Store.

Post downloading MyJio app, tap on MyJio app icon to auto login or If you are not using Jio SIM in your device, login through OTP validation or by entering Jio Id and password.

The app is compatible with Android OS 4.0 or higher and iOS OS 5.1 or higher.

What is Jio ID and what Jio services can I access using Jio ID? 

Jio ID is your key to unlock the entire bouquet of Jio 4G services and apps. Once you have signed up for your Jio ID, you can use it to access MyJio and other Jio apps such as JioTV, JioCinema, JioMusic, JioMags, Jionet, Jio4GVoice, JioXpressNews, JioNewspaper, JioSecurity and JioCloud.


Click here to login and manage your account on Jio.com.

How do I sign up for Jio ID? 

To sign up your Jio ID from MyJio app, follow the below mentioned steps:

1. Download the MyJio app
2. Tap on ‘Sign Up’
3. Enter your Jio Number or Jio Customer ID (Customer id is only applicable for FTTx customers)
4. Tap on 'Generate OTP'. You will receive a one-time-password (OTP) on your Jio Number (for voice customers) or your registered mobile number (for data only customers)
5. Enter OTP, the email ID that you would like to set up as your Jio ID and set your password and tap on 'Activate'
6. You will receive a verification link on your selected email ID. Click on the link and verify your Jio ID within 24 hours to activate your Jio ID
7. You can now log in to MyJio using your Jio ID and password and start accessing your account or your Jio apps

To sign up for your Jio ID on Jio.com, follow the below mentioned steps:

1.Go to SIGN IN page & click on Sign Up on Jio.com
2.Enter your Jio Number or Jio Customer ID (Customer id is only applicable for FTTx customers)
3.Click on 'Generate OTP'. You will receive a one-time-password (OTP) on your Jio Number (for voice customers) or your registered mobile number (for data only customers)
4.Enter OTP, the email ID that you would like to set up as your Jio ID and set your password and click 'Activate'
5.You will receive a verification link on your selected email ID. Click on the link and verify your Jio ID within 24 hours to activate your Jio account
6.You can now use your Jio ID and password to access your Jio account or your Jio apps

Is it necessary to provide my email ID for signing up? 
Yes, you need to provide your email ID to sign up for your Jio ID. Please note that your email ID should be unique and not signed up for another Jio ID.
Do I need to use the same email ID for sign up as I had provided on my customer application form? 
No, you can use different email IDs on your application form and for Jio ID sign up. Please note that the email ID you use to sign up for the Jio ID will become your default email ID for all Jio communication.
Can I access MyJio app even when I have no data balance left? 
You can access MyJio from a Jio data network, even when you have exhausted your data. Your Jio data will not be charged for using MyJio.